ICMC CPD Course on Mediator’s Inner Strength: Developing Emotional Intelligence

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The Institute of Chartered Mediators and Conciliators is pleased to invite her members, and the general public, to participate in the continuing professional development course on Mediator’s Inner Strength: Developing Emotional Intelligence.

The Institute of Chartered Mediators and Conciliators (ICMC) is the professional body of dispute resolution practitioners with the mandate to regulate the practice of Mediation, train prospective candidates, and encourage organizations and institutions to adopt Mediation and Conciliation as the primary means for addressing disputes.

The inner strength of a mediator thrives on the wheel of emotional intelligence. An emotionally intelligent mediator is solution-driven, proactive and pragmatic. If a mediator is unaware of the effect that his/her behavior, thoughts, or beliefs can have on parties, the result can be detrimental, disempowering and frustrating.

To successfully manage a mediation process, developing emotional intelligence is a skill that is superior to knowledge, and being a skill, it has to be acquired in order to be successful in the mediation profession.

This training will expose participants to the rudiments of emotional intelligence, and how to apply it for effective mediation practice. As a mediator it is not enough for you to be effective but you need to be efficient as well. You need the tool of emotional intelligence to anchor effectiveness and efficiency in mediation. This will predispose you to the management of time and human psychology.

Managing self is a vital requirement to managing others if you must be in control of the mediation process. What distinguishes a professional mediator from others, is the ability to deploy the tactics and strategies of emotional intelligence for managing all the elements and parties involved in a mediations as well as him or herself.

Therefore, this training offers you an opportunity to apply the skill of emotional intelligence to knowledge in managing a result driven mediation process.

Course fee:
ICMC Member: N10,000
Non Member: N15,000

To register, kindly contact Chimdimma (08063816153) or Mercy (07038896753)

We look forward to warmly welcoming you to this training.


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